Bill Payment

Would you be interested in signing up for ebilling and pre-authorized payments?  If you are; please print off the Customer eBilling Request Form and/or Pre-Authorized Debit Form at the bottom of the page, fill it in and return it to our office.   Please indicate if you wish for us to withdraw payment for Parcel Taxes as well.

Otherwise, see below for other currently accepted bill payment options. 

 

Payment By Mail

When paying by cheque through the mail, please send all payments with your remittance portion of the bill to the payment address above.

To avoid a late penalty, please mail your payment at least five-seven business days before the due date specified on your bill. Payments that are not received in our office by the due date will be subject to penalty.

 
Payment Drop-off Location

You may pay your bill in person at our office located at 875 Deloume Road, Mill Bay. We can only accept cash, or cheques at the office.  The office is open to the public Monday, Wednesday & Friday from noon until 4:00 pm.  There is a secured mail slot on the front door which can be used for dropping off cheques outside of our office hours.

 
Payment Through Financial Institution Online Bill Payment

Many financial institutions offer their customers the ability to pay their bills via an online bill payment service (through your bank's website), or through telephone banking.  Payments may take up to seven business days to post to the customer's account.  Please consult with your bank for more information.  Payments MUST be received in our office on or before the due date to avoid penalty.  

Please use your new 11 digit account (or roll) number when paying online. Do not use spaces or decimals when setting your payment up.

Relevant Documents